Friends and Family Test results

129

For general information about the Friends and Family Test, click here for an NHS choices guide.

There is a link to our Friends and Family test on the front page of our website, and results are also collated from paper versions of the test in our waiting rooms.

Patients are asked “How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?”.  Results are collated according to whether they answered positively (extremely likely or likely), passively (neither likely nor unlikely) or negatively (unlikely or extremely unlikely).

2015 Jan Feb Mar Apr May Jun
Number  169  156  129
Positive 93% 94% 91%  81%  92%  95%
Passive 2% 2% 2% 14% 1% 0%
Negative 5% 4% 7% 5% 7% 5%
2015 Jul Aug Sept Oct Nov Dec
Number 107  93 96 143 101 108
Positive  93%  92%  94% 88% 94%  94%
Passive  4% 4% 1%  4%  2%  2%
Negative  4% 3% 5% 8%  5%  5%

 

2016 Jan Feb Mar Apr May Jun
Number  235  133  124  90  122  34
Positive  94%  89%  94%  91%  94%  91%
Passive  2%  2%  2%  2%  1%  3%
Negative  4%  9%  4%  7%  5%  6%
2016 Jul Aug Sept Oct Nov Dec
Number  80  96  131 148  141  91
Positive  98%  94%  86%  91%  89%  90%
Passive  0%  2%  4%  2%  4%  3%
Negative  3%  4%  10%  7%  8%  7%

 

2017 Jan Feb Mar Apr May Jun
Number 149  137  84
Positive 96%  96%  93%
Passive  1%  1%  0%
Negative 3%  3%  7%
2017 Jul Aug Sept Oct Nov Dec
Number
Positive
Passive
Negative

 

Contact Details

Brownlow General Practice
Tel: 0151 285 4578

Student Health Centre
Tel: 0151 285 4578

Ropewalks Surgery
Tel: 0151 285 4578

SHAC (Student Health Advice Centre)
(University of Liverpool students. Term time only)
Tel: 0151 285 4784

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