On line services

What is Patient Access?

With Patient Access you can:

  • Book new appointments without having to phone.
  • Order repeat prescriptions so they are ready to pick up.
  • Change your address details in seconds.
  • View parts of your medical record including immunisation and medication lists
  • Send secure messages to the practice.  Replies are usually within 24 hours. Do not use this for urgent problems.

How do I access these services?

If you are registered as a patient at Brownlow Health, you can sign up for on-line services with us.  You will need to bring in some form of identification to reception, so that we can verify who you are.  Reception will then provide you with a print out containing all you need for registering for on-line services.  You can then use the link below to complete this process.  Once you’ve done this initial step, future log-ins for the services are much more straightforward.  There is even smart phone app available, so you can use all these services on the go.  See below for links to these.

Please note:  You may notice that the Patient Access website refers to an option of registering for their service on-line, before getting the PIN number form reception.  As a practice we have decided not to enable this, as verification is still ultimately required at reception, and we feel it is simpler for both the patient and the practice to stick to the process outlined above.

Download Patient Access for Android

Download Patient Access for IOS

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Contact Details

Brownlow General Practice
Tel: 0151 285 4578

Student Health Centre
Tel: 0151 285 4578

Ropewalks Surgery
Tel: 0151 285 4578

SHAC (Student Health Advice Centre)
(University of Liverpool students. Term time only)
Tel: 0151 285 4784

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